Is your business information scattered across Google Business Profile, Facebook, Yelp, and dozens of other directories? If you're managing multiple locations or clients, you're probably drowning in update requests from different publishers. Each platform sends suggestions for changes, corrections, and new information—and manually reviewing each one is a nightmare.
GoHighLevel's Listings Suggestions feature solves this exact problem. It centralizes all publisher-submitted updates in one dashboard, so you can review, accept, or reject changes with a few clicks. This keeps your business data consistent, credible, and ranking better across local search results.
In this guide, I'll walk you through how to use this powerful feature to manage listings like a pro—and save hours every week. Ready to take control? Start your FREE 30-day trial of GoHighLevel to see it in action.
What Are Listings Suggestions in GoHighLevel?
When you sync your business listings with Google Business Profile, Facebook, Yelp, and other directories, those platforms occasionally flag information that needs updating or correction. A customer might report an outdated phone number. A directory scraper might detect a new address. Google might suggest adding business hours or services based on search patterns.
Traditionally, you'd log into each platform individually to review and respond to these suggestions. For agencies managing 10, 50, or 100+ client locations, that's completely unsustainable.
GoHighLevel's Listings Suggestions feature aggregates all these update requests into one centralized dashboard. You see suggestions from Google Business Profile, Facebook, Yelp, and other major platforms—all in one place. You can batch review them, accept the good ones, reject the bad ones, and maintain data accuracy without platform-hopping.
💡 Pro Tip
Listings Suggestions are automatically pulled from platforms you've already synced. The more business profiles you connect, the more suggestions you'll see—and the more data quality issues you can catch before they impact your local SEO.
How to Access the Suggestions Feature
Getting to your Listings Suggestions is straightforward:
Step 1: Log into GoHighLevel
Access your agency or business dashboard with your credentials.
Step 2: Navigate to Listings
From the main menu, click on Listings. This takes you to your listings management hub where all your synced business profiles live.
Step 3: Click the Suggestions Tab
Within the Listings section, you'll see a Suggestions tab or link. Click it to view all pending updates from publishers. The interface displays suggestions grouped by location, business profile, or suggestion type—depending on your view preference.
Step 4: Review the Dashboard
You'll see a list of all active suggestions, including the source (Google, Facebook, Yelp, etc.), the type of change being suggested, and the current vs. proposed information. A notification badge shows how many unreviewed suggestions you have.
That's it. No hidden menus or complicated navigation. The feature is designed for quick, efficient batch processing.
How to Review and Manage Publisher Updates
Once you're in the Suggestions dashboard, managing updates is simple:
Reviewing Individual Suggestions
Click on any suggestion to expand it and see full details. You'll see what's currently listed and what the publisher is suggesting. For example, if Google is suggesting new business hours based on customer searches, you'll see both the old hours and the proposed new ones side-by-side.
Accepting Suggestions
If the suggestion is accurate and beneficial, click Accept. The change will be applied to your listing immediately, and the update will sync back to the publisher platform automatically. This is how you fix outdated phone numbers, incorrect addresses, or missing information without logging into each platform.
Rejecting Suggestions
If the suggestion is wrong or irrelevant, click Reject. This removes it from your pending queue and sends feedback to the publisher's algorithm (helping it learn your preferences over time). For example, if Yelp is suggesting a business category that doesn't match your services, you'd reject it.
Batch Actions
For agencies managing dozens of locations, GoHighLevel lets you select multiple suggestions and approve or reject them in bulk. This is a massive time-saver. Sort suggestions by type (e.g., "phone number changes" only) and approve all the valid ones at once.
This is built into GoHighLevel. Try it free for 30 days →
Best Practices for Data Quality and Consistency
Accepting every suggestion blindly is dangerous. Here's how to maintain data integrity:
Verify Before You Approve
When you see a suggestion, pause and verify it against your actual business records. Is that phone number correct? Did the address actually change? Google's algorithm can be wrong. Always cross-check with your source of truth before accepting.
Establish Clear Review Protocols
For agencies, create a standard process. Maybe one team member reviews all suggestions weekly. Maybe certain suggestion types get auto-approved (like correcting a misspelled city) while others always require human review. Document this and stick to it.
Monitor Rejection Patterns
If you're repeatedly rejecting the same type of suggestion from a particular publisher, it signals that platform's algorithm doesn't understand your business. Take a moment to manually update that information on the platform itself to educate the system.
Review Changes Weekly
Don't let suggestions pile up for months. Set a recurring reminder to review pending suggestions weekly. This keeps your data fresh and prevents outdated information from damaging your local rankings.
Communicate with Clients
If you're managing client listings, keep them informed about major changes you're approving. A quick message saying "Google suggested we update your service area, I approved it" builds trust and prevents confusion.
Why Centralized Suggestion Management Matters for Local SEO
Here's why this feature is critical for local search performance:
Data Consistency Drives Rankings
Google's local algorithm rewards listings with consistent, accurate information across the web. When your phone number, address, and hours are the same everywhere, Google trusts you more and ranks you higher. Centralized suggestion management makes consistency automatic—instead of scattered, incomplete data across platforms.
Speed Matters
Publishers update suggestions continuously. The faster you approve legitimate corrections, the faster your updated data reaches potential customers. Delayed approvals mean customers seeing outdated information, missed calls, and poor reviews. GoHighLevel's dashboard speeds up this entire cycle.
Credibility and Trust
Customers check multiple platforms before calling or visiting. Conflicting information (different hours on Google vs. Facebook) or outdated details (old address, wrong phone) destroy credibility. By managing suggestions efficiently, you ensure all platforms show current, correct information—building customer confidence.
Saves Enormous Time at Scale
Manually logging into Google, Facebook, Yelp, and 20 other platforms for each client location would take 10+ hours per week for a medium-sized agency. This feature consolidates that work into minutes. You reclaim time you can spend on strategy, content, or new clients.
Common Suggestion Types You'll See
Different publishers suggest different types of updates. Here's what to expect:
Google Business Profile Suggestions
• New business hours based on customer search patterns
• Service area additions or corrections
• Attribute additions (wheelchair accessible, outdoor seating, etc.)
• Photos or reviews flagged for policy violations
Facebook Suggestions
• Updated phone numbers or website URLs
• Business category corrections
• Added service categories or specialties
• Hours changes based on foot traffic data
Yelp Suggestions
• Category or subcategory changes
• Address corrections
• Phone number updates
• Hours modifications
Each suggestion tells you why it was made—"Based on customer feedback," "Detected from your website," or "Aggregated from public sources." Use this context when deciding whether to accept.
The Bottom Line
GoHighLevel's Listings Suggestions feature transforms local listing management from a tedious, time-consuming manual process into a streamlined workflow. Instead of logging into multiple platforms, reviewing scattered updates, and trying to keep data consistent across 70+ directories, you handle everything from one dashboard.
For agencies, this is a game-changer. For local businesses, it's the difference between ranking well and getting lost in local search. Accept the right suggestions, reject the bad ones, and watch your business credibility and local SEO performance improve.
Start your free trial today and see how much time and confusion this single feature can eliminate from your listing management workflow.