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Agency, White-Label & SaaS

How to List Conversation AI & Voice AI Templates on the GoHighLevel Marketplace

By William Welch ·April 10, 2026 ·7 min read

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In This Guide
  1. Before you start: who can do this
  2. The listing workflow
  3. Part 1: Generate the Marketplace link
  4. Part 2: Complete your app details in the Developer Portal
  5. Part 3: Finish and submit for review
  6. Part 4: Update a template that's already live
  7. Common mistakes to avoid
  8. FAQ

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Quick answer

In HighLevel, open Conversation AI or Voice AI, pick the agent, and choose the sell option (Sell on Marketplace in HighLevel's screenshots). Only Agency Owners and Admins can see it. That sends you to the Developer Portal with a link that carries the agent's package. There, go to Modules → Conversation AI (or Voice AI), paste the link, click Submit, and edit the listing fields. Fill out Basic Info, App Profile, Pricing, and Support, then submit it for review.

Already live? You can't edit the template on the Live version. Clone it to a Draft under Manage → Versions, make the change, and publish with the right version bump.

Before you start: who can do this

Agency Owner / Admin

Can see the sell option

Agency Owners and Admins can see the sell option on the Conversation AI and Voice AI pages.

Can't see it

Sub-account admins and users

Sub-account admins and users don't see this option. If it's missing for you, check your role before anything else.

The listing workflow

Agent in Conversation AI / Voice AI→ Sell on Marketplace→ Developer Portal · Modules→ Paste link · Submit to fetch→ Edit use cases, description, actions→ Basic Info · App Profile · Pricing · Support→ Submit for review → Approved → Live

Part 1: Generate the Marketplace link

1
You

Open the agent and choose the sell option

In HighLevel, go to the Conversation AI or Voice AI page, select the agent you want to sell, and choose the sell option.

Cloud Sandbox (2026-10-06) shows Sell on Marketplace and Copy URL for Marketplace. Help-center body text still says Sell this Template/Agent on Marketplace / Copy Link for Marketplace — use the live menu labels.

Conversation AI agent list with Copy URL for Marketplace and Sell on Marketplace menu open
Conversation AI: select an agent and choose the sell option
Voice AI agent list with Sell on Marketplace menu open
Voice AI: select an agent and choose the sell option
2
You decide

Decide what ships with the agent

Spell out what ships with your agent, so buyers know what installs automatically and what they'll set up after they install it.

The template includes more than prompts. It also brings the agent's actions, like triggering a workflow or creating an appointment, plus the assets behind them: workflows, calendars, custom fields and values, and so on. You're selling the whole package.

Can travel with the template
  • Prompts
  • Actions (for example, trigger a workflow or create an appointment)
  • Workflows
  • Calendars
  • Custom fields and custom values
  • Knowledge Base, only if you choose Include
Can't be included

Assets you imported as part of an IP-protected snapshot. HighLevel says restricted or IP-protected assets can't be included in AI agents. Check where each workflow, calendar, and field came from before you package the agent.

3
Optional

Include or Exclude the Knowledge Base

While publishing, you choose whether to Include or Exclude the agent's Knowledge Base. If you include it, the Knowledge Base is bundled with the agent and installs automatically for the buyer.

To publish without a bundled Knowledge Base, set Knowledge Base to Exclude on the Publish screen.

4
Automatic

Land in the Developer Portal

HighLevel sends you to the Developer Portal with a special link that carries your bot's package.

Part 2: Complete your app details in the Developer Portal

5
You

Paste the link under Modules and click Submit

In the Developer Portal, go to Modules → Conversation AI or Voice AI, paste your link, and click Submit to pull in the agent's details.

6
You edit

Edit what buyers will read, and review what you can't change

Once the details load, here's what you can and can't change on the listing:

FieldEditable?What it means for buyers
Use casesYesFor example, lead qualification or appointment booking.
Agent descriptionYesSuggested wording: explain what the agent does and what ships with it.
Available actionsYesFor example, workflows, appointments, SMS blasts, and call transfers.
Suggested questionsYesQuestions buyers can ask the agent while they test it on the Marketplace before buying.
Supported channelsNo (review only)For example, SMS, email, Instagram, and calls.

This is built into GoHighLevel. Try it free for 30 days →

Part 3: Finish and submit for review

7
You

Fill out the four listing sections

Complete your app's Basic Info, App Profile, Pricing, and Support sections.

8
HighLevel review

Submit for review

Submit the listing for review. Once it's approved, it goes live in the Marketplace for all agency users and sub-accounts.

Part 4: Update a template that's already live

Conversation AI and Voice AI templates now follow the Marketplace's app-versioning workflow. Template changes are tied to app versions, and you can't edit them directly on a Live app version. HighLevel says this gives AI agent updates a clearer release history.

1

Make the change on the agent and copy the link again

Change the agent on the Conversation AI or Voice AI page, then choose Copy URL for Marketplace from the menu.

2

Go to Manage → Versions and clone Live as a Draft

In the Developer Portal, open Manage → Versions and clone the Live version as a Draft.

3

Make the template change in the Draft

Make your Conversation AI or Voice AI template changes in the Draft version. That includes updating the template link you just copied.

4

Publish the Draft with the right version bump

Publish the Draft with the appropriate version bump. Changes to an existing AI agent template are Minor updates by default. Adding a Conversation AI or Voice AI template to an existing Live app for the first time requires a Major version.

Major vs Minor: which bump to use

Change (to an existing template unless noted)Version bump
Agent nameMinor (default)
Agent descriptionMinor (default)
Use caseMinor (default)
Supported channelsMinor (default)
ActionsMinor (default)
Template configurationMinor (default)
Template link changesMinor (default)
Disabling or re-enabling an existing template linkMinor (default)
Adding a Conversation AI or Voice AI template to an existing Live app for the first timeMajor (required)

For example, if a Live app has no Conversation AI or Voice AI template and you add one in a Draft, publish that Draft as a Major version. It adds new module capabilities.

Common mistakes to avoid

Avoid
  • Packaging workflows, calendars, or fields that came from an IP-protected snapshot. They can't be included.
  • Looking for the sell option from a sub-account admin or user login. Only Agency Owners and Admins see it.
  • Trying to edit the template on the Live version. Clone to a Draft first.
  • Publishing a first-time Conversation AI or Voice AI template on an existing Live app as Minor. It needs a Major bump.
  • Leaving the Knowledge Base on Include when you don't want buyers to get it. Set it to Exclude.

New to HighLevel? Start with the HighLevel Bootcamp →

FAQ

What assets can a template include?

Workflows, calendars, custom fields, custom values, and an optional Knowledge Base, if the agent's builder chooses Include during publishing.

Can I list my agent without its Knowledge Base?

Yes. On the Publish screen, set Knowledge Base to Exclude to publish without a bundled Knowledge Base.

Why don't I see Sell on Marketplace?

Only Agency Owners and Admins can see it. Sub-account admins and users can't.

Can I edit my template while the app is live?

Not on the Live version. Go to Manage → Versions, clone the Live version as a Draft, make the change there, and publish the Draft with the appropriate version bump.

Does renaming my agent need a Major version?

Renaming an existing AI agent template is a Minor update by default. The same default applies to description, use case, supported channels, actions, template configuration, and template-link changes.

Source: HighLevel Support, Listing Conversation AI and Voice AI Templates on the Marketplace (page shows "Modified on" June 19, 2026; checked October 6, 2026). HighLevel's help text and its Conversation AI screenshot use different labels for the sell option.

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William Welch
GoHighLevel Consultant & Agency Automation Specialist
I help agencies replace 5-10 disconnected tools with one platform. I've built and managed GoHighLevel automations across CRM, email, SMS, WhatsApp, and AI — and I publish everything I learn here. More about me →