How to Pin Groups in GoHighLevel — Faster Navigation

If you're running an agency or managing multiple teams in GoHighLevel, you know how quickly your sidebar can become cluttered with groups and communities. Every time you need to access your most-used group, you're scrolling through a long list—wasting precious seconds that add up throughout your day. That's where the group pinning feature comes in. By pinning your favorite groups in GoKollab and Communities, you can keep your most-visited spaces at the top of your sidebar for instant access. In this guide, I'll walk you through exactly how to pin groups in GoHighLevel and show you why this simple feature can dramatically improve your navigation and workflow efficiency. Ready to streamline your daily operations? Let's dive in. And if you haven't tried GoHighLevel yet, grab your free 30-day trial here—that's double the standard 14-day trial with no credit card required.

What Is Group Pinning in GoHighLevel?

Group pinning is a feature within GoHighLevel's CRM and marketing automation platform that lets you anchor your most-used groups and communities to the top of your left sidebar. Instead of scrolling through your entire list of groups every time you need to jump into a community space, pinned groups display prominently at the top, giving you one-click access to the conversations, resources, and team spaces that matter most to your agency.

This feature is built into GoKollab and Communities—GoHighLevel's integrated collaboration and community tools. Whether you're running client communities, internal team groups, or knowledge-sharing spaces, pinning keeps your workflow focused and reduces navigation friction. It's a small feature that makes a surprisingly big difference in your daily operations, especially if you're juggling multiple client accounts or team projects simultaneously.

How to Pin Groups in GoKollab and Communities

Pinning a group in GoHighLevel is straightforward and takes just a few seconds. Here's the exact process:

Step 1: Open GoHighLevel and Navigate to Communities

Log into your GoHighLevel account and head to the Communities or GoKollab section from your main dashboard. This is typically accessible from the left navigation menu.

Step 2: Locate Your Groups List

You'll see a list of all your groups and communities in the left sidebar. Scroll through to find the group you want to pin to the top.

Step 3: Right-Click or Hover Over the Group

Hover your mouse over the group name you want to pin. A menu icon (usually three dots or a pin icon) will appear next to the group name.

Step 4: Click the Pin Icon

Click the pin icon from the menu. The group will instantly move to the top of your sidebar in the "Pinned" section, separating it from your unpinned groups.

That's it. Your group is now pinned and will remain at the top of your sidebar for quick access every time you log in.

Pin Limit and Organization Best Practices

GoHighLevel allows you to pin up to 4 groups at the top of your sidebar. This limit is intentional—it forces you to be strategic about which groups you prioritize, ensuring your sidebar stays clean and your most-important spaces remain visible without cluttering your navigation.

Best Practices for Choosing Which Groups to Pin:

1. Pin Your Most Active Groups First — If you're spending 80% of your time in two or three groups, those are your candidates for pinning. Prioritize groups you access daily or multiple times throughout your day.

2. Organize by Client or Campaign — If you run an agency with multiple client communities, consider pinning groups for your top clients or most active campaigns. Rotate them out as project priorities shift.

3. Keep an Internal Team Group Pinned — Most agencies benefit from keeping one internal team group pinned so your entire team has consistent access to announcements, updates, and collaboration spaces.

4. Use the Remaining Slots Strategically — With 4 slots available, dedicate one to your internal team, 2-3 to top-priority client communities, and rotate secondary groups in and out as needed.

This is built into GoHighLevel. Try it free for 30 days →

Why Pinning Groups Saves Time and Improves Workflow

You might think pinning groups is a "nice-to-have" feature, but it's actually a productivity multiplier. Here's why it matters:

Eliminates Scrolling and Search Time — If you manage 10+ groups, finding a specific one requires scrolling or searching. When you pin your top 4, you eliminate that friction entirely. One click and you're in.

Reduces Cognitive Load — Your brain doesn't have to remember where in a long list your most-used group lives. It's always at the top. This sounds minor, but it reduces mental friction and keeps you in a focused state longer.

Speeds Up Client Responses — When a client posts a question in their community, pinned groups mean you can jump in faster and respond quicker. For service-based agencies, response speed directly impacts client satisfaction.

Improves Team Consistency — When your internal team group is pinned, you ensure every team member has consistent, easy access to announcements, training, and team discussions. This boosts engagement and keeps everyone aligned.

Supports Multi-Tasking and Context Switching — Agency work requires jumping between clients and projects. Pinned groups act as visual anchors, making it faster to context-switch without losing track of where your most important spaces are.

How to Unpin Groups and Reorganize Your Sidebar

Pinning isn't permanent. If your priorities shift or you need to reorganize, unpinning is just as easy as pinning:

Step 1: Hover Over the Pinned Group
Move your mouse over the group you want to unpin in your sidebar.

Step 2: Click the Pin Icon Again
The same pin icon will appear. Click it, and the group will unpin and move back to your unpinned groups list below.

Step 3: Repin a Different Group If Needed
Now that you've freed up a pin slot, you can pin a different group using the same process described in Section 2.

This flexibility means your sidebar is never locked in place. As your agency grows and your priorities evolve, your pinned groups should evolve too. Don't hesitate to reorganize quarterly or whenever your workflow changes significantly.

Advanced Tips for Managing Multiple Groups

Create a Naming Convention for Groups — If you have dozens of groups, use clear naming like "[CLIENT] Group Name" or "[INTERNAL] Group Name." This makes it easier to find and prioritize which groups deserve pinning slots.

Segment by Function — Some agencies pin all client-facing groups, while others pin all internal groups. Determine what makes sense for your team and stick to a strategy.

Use GoHighLevel's Search Feature for Unpinned Groups — You can still search for and access unpinned groups quickly. Don't feel like you need to pin everything just to stay organized. The 4-pin limit is a feature, not a limitation.

Combine Pinning with Muting Notifications — If you're pinning a group but don't need constant notifications, use GoHighLevel's notification settings to mute alerts while keeping easy access. This balances visibility with focus.

Brief Your Team on Group Pinning Strategy — If multiple team members access the same GoHighLevel account (with appropriate permissions), make sure everyone understands which groups are pinned and why. This keeps your team aligned and speeds up onboarding new members.

Group pinning is one of those features that seems small until you use it daily. It's a simple way to optimize your navigation, reduce friction in your workflow, and keep your focus on what matters—running your agency and serving your clients. With the ability to pin up to 4 groups and unpin whenever you need to reorganize, you have complete control over your sidebar and your daily workflow. Start by identifying your 4 most-used groups today, pin them, and watch how much faster you can navigate GoHighLevel. Your team will notice the difference, and your productivity will thank you.