If you're running a GoHighLevel agency, you've probably noticed that the platform evolves constantly. Features get replaced, improved, or deprecated in favor of better alternatives. But here's the thing: you don't have to use every feature—and sometimes the old ones actually get in the way.
Deprecated features like Campaigns and Triggers were powerful in their day, but GoHighLevel's modern Workflows and Automations have essentially rendered them obsolete. The problem? Your team might still have access to legacy tools, causing confusion about which system to use.
In this guide, I'll walk you through exactly how to enable or disable deprecated features in GoHighLevel, why you should care, and how to transition your entire team to the modern tools that actually move the needle. Plus, we're offering you a FREE 30-day GoHighLevel trial—that's double the standard trial—so you can test these settings risk-free.
What Are Deprecated Features in GoHighLevel?
Deprecated features are older tools and modules in GoHighLevel that are no longer actively maintained or updated by the development team. They still work—technically—but they've been replaced by newer, more powerful alternatives.
Think of it like driving a car with an old navigation system. It still gets you places, but it won't show you the fastest route, won't alert you to traffic, and won't integrate with your phone. The new system does all of that and more.
In GoHighLevel, the most common deprecated features include:
- Campaigns — replaced by Workflows
- Triggers — replaced by Automations
- Legacy contact fields — replaced by custom fields
- Old reporting dashboards — replaced by modern analytics
The key difference? Modern features are built for scale, multi-user teams, and complex automation sequences that old systems simply can't handle.
Why GoHighLevel Phases Out Legacy Features
You might wonder: Why would GoHighLevel remove features people are using? The answer is simple but important.
Technical debt. Old code becomes harder to maintain, debug, and secure. Every legacy feature takes engineering time away from building new capabilities. By deprecating old features, GoHighLevel can focus on what actually moves the needle for agencies.
User experience. Having two ways to do the same thing confuses teams. It leads to inconsistent setup, harder training, and more support tickets. One modern tool beats two outdated ones every time.
Performance and security. Older features were built on older infrastructure. Modern replacements benefit from improved security protocols, faster processing, and better data handling.
The bottom line: disabling deprecated features forces your team to use best practices, and it simplifies your account setup significantly.
How to Access the Enable/Disable Deprecated Features Settings
The deprecated features toggle lives in your Business Profile Settings. Here's how to find it:
- Log into your GoHighLevel account
- Navigate to Settings (typically in the left sidebar or top menu)
- Select Business Profile
- Click General (the default section)
- Scroll down to find Enable/Disable Deprecated Features
This section controls which legacy modules are visible and accessible to you and your sub-accounts. It's account-wide, meaning changes here affect the entire workspace.
💡 Pro Tip
If you're an agency with multiple sub-accounts, you can control deprecated features settings for each sub-account independently. This means you can disable legacy features for some clients while keeping them enabled for others during a transition period.
This is built into GoHighLevel. Try it free for 30 days →
Step-by-Step: Disabling Deprecated Features
Now that you know where the settings are, let's walk through the actual process of disabling deprecated features:
Step 1: Access Business Profile Settings
From your main GoHighLevel dashboard, click on the settings icon and navigate to Business Profile → General.
Step 2: Locate the Deprecated Features Toggle
Scroll down until you see the "Enable/Disable Deprecated Features" section. You'll see a list of legacy modules with toggle switches next to each one.
Step 3: Review What You're Disabling
Before flipping switches, read the description next to each feature. GoHighLevel usually tells you what modern replacement to use instead. For example, next to "Campaigns" it might say "Use Workflows instead."
Step 4: Turn Off Legacy Features
Click the toggle switch to the OFF position for any deprecated feature you want to hide. The interface will typically show a warning or confirmation message.
Step 5: Save Changes
Some changes save automatically; others require you to click a "Save" button. Make sure your changes are confirmed before leaving the page.
Step 6: Communicate with Your Team
This is crucial. If you're disabling features, let your team know which modern tool they should use instead. A quick Slack message or team meeting prevents confusion and support tickets.
Modern Alternatives to Deprecated Features
Here's a quick reference guide for what to use instead of deprecated features:
| Deprecated Feature | Modern Replacement |
|---|---|
| Campaigns | Workflows & Automations |
| Triggers | Automations with Event-Based Actions |
| Legacy Custom Fields | New Custom Fields with Field Types |
| Old Reporting | Dashboard Analytics & Custom Reports |
Why the switch matters: Workflows are more intuitive, support conditional logic, and integrate with more third-party apps. Automations offer granular control over when and how actions trigger. The modern alternatives aren't just prettier—they're functionally superior.
Best Practices for Transitioning Your Team
Disabling deprecated features is one thing; getting your team to embrace modern tools is another. Here's how to make the transition smooth:
1. Don't Go Cold Turkey
If your team is heavily using deprecated features, give them a transition window. Announce that features will be disabled in 30 days, giving them time to migrate campaigns and automations to the new system.
2. Create Training Materials
Record a short video showing how to build a workflow instead of a campaign. Share it with your team. Most transitions fail not because of the tool, but because people don't understand the new tool.
3. Migrate High-Impact Items First
Don't migrate everything at once. Start with your most-used campaigns and triggers. Once the team feels comfortable, move on to less critical automations.
4. Set Clear Policies
Make it a rule: new automations must use Workflows, not deprecated Campaigns. Old habits die hard, but clear guidelines help enforce the transition.
5. Monitor Performance During Transition
Watch your automation performance metrics during the switch. If something breaks, you'll want to know immediately rather than discovering it later.
Final thought: Deprecated features aren't a limitation—they're a feature themselves. By disabling them, you're ensuring your team uses the best, most efficient tools available. It's like removing the training wheels once your kid can ride a bike. Scary at first, but absolutely necessary for growth.
Start with one deprecated feature. Disable it. Migrate your automations. See the difference. Then move to the next one. That's how you build a modern, scalable GoHighLevel account.